RETURNS AND REFUNDS
Since each order is unique to customer and has no re-sale value, All Sales Are Final. If we verify that we made an error, we will re-print the order. No Refunds or Credit.
Customer must notify St. Louis Carbonless Forms.com within 6 business days of order acceptance to notify any defects discovered in the ordered product. In order to receive replacement Customer must return 100% of the received product within 15 days (on their own expense) from the time when the ordered product delivery was taken. All charges related to expedite printing (Rush Printing or Shipping) are NOT REFUNDABLE, including for those orders that are returned for any reason. All orders that are being returned must be shipped by customer's own expense.
ORDER SHIPPING AND DELIVERY
St. Louis Carbonless Forms.com will always act to make sure that any production difficulties do not delay delivery schedules. In no case shall St. Louis Carbonless Forms.com be liable for any consequential or damages resulting from any delay in shipment or delivery.
All St. Louis Carbonless Forms.com customers agree not to hold St. Louis Carbonless Forms.com liable for delays in shipments caused by weather conditions, shipping company delays, international customs issues or any other circumstances beyond St. Louis Carbonless Forms.com's direct control. St. Louis Carbonless Forms.com shipment and delivery dates are calculated based upon estimates provided by our suppliers.
St. Louis Carbonless Forms.com will always act to make sure that delivery schedules are met. However, unexpected equipment failure, malfunction and or technical problems may delay the printing process. In case of delay caused by technical difficulty, rush charges/fees will be refunded or waived where applicable. However, technical difficulty will not be the grounds for order cancellation.